Every full size Mediflow pillow comes with a satisfaction guarantee and a warranty. Length of each varies by pillow.
Mediflow Original Fiberfill Pillow - 30 day satisfaction guarantee, 1 year warranty
Mediflow Gel Memory Foam Pillow - 30 day satisfaction guarantee, 1 year warranty
Mediflow Elite Pillow - 30 day satisfaction guarantee, 3 year warranty
Floating Comfort - 60 day satisfaction guarantee, 10 year warranty.
The satisfaction guarantee needs to be returned to the where ever the original purchase was made and refunds will not include shipping.
If you purchased the pillow direct from us, send the entire pillow with proof of purchase to:
Mediflow - Satisfaction Guarantee
57 Union Place, Suite 201
Summit, NJ 07901
We recommend using a shipping method with a tracking number. We do not cover the cost to ship the pillow back to us.
For any warranty issues: If you feel your pillow is defective you can return it to the retailer that you purchased it from a replacement pillow. Please be sure to have your receipt to prove that the pillow is still under warranty.
If you purchased the pillow directly from us, please contact us for the warranty form.
Questions? Please email us at firstname.lastname@example.org, live chat with us, or call us at 888-365-5050